Now a closer look at Ring. Another piece of technology that I was REALLY looking forward to a smart video doorbell that I can control through an app but now I'm just glad that I didn't wall mount it before setting it because we didn't even get that far :(
On the plus side to contact Ring was easy - there was a UK number I dialled and got straight through to a friendly American chap in a very noisy office who was happy to chat about my issue - namely that my network simply wasn't appearing in the list of available networks at all.
After trying a few things it turns out that Ring cannot cope with my Linksys tri-band router transmitting both 2.4GHz, 5GHz and indeed 5GHz2 on the same network. This is actually an issue that I am hitting more an more often with these smart home devices. Unfortunately I am stuck having one network name for all because Sonos is only available on 2.4GHz and if I have it connect exclusively to that frequency it won't speak to any of my other devices who are happier just choosing whichever comes first. SO, at the moment I can't install it.
On the plus side to contact Ring was easy - there was a UK number I dialled and got straight through to a friendly American chap in a very noisy office who was happy to chat about my issue - namely that my network simply wasn't appearing in the list of available networks at all.
After trying a few things it turns out that Ring cannot cope with my Linksys tri-band router transmitting both 2.4GHz, 5GHz and indeed 5GHz2 on the same network. This is actually an issue that I am hitting more an more often with these smart home devices. Unfortunately I am stuck having one network name for all because Sonos is only available on 2.4GHz and if I have it connect exclusively to that frequency it won't speak to any of my other devices who are happier just choosing whichever comes first. SO, at the moment I can't install it.
UPDATE: I chatted with Ring Technical Support again late last night but really was wasn't getting anywhere and realised that the only way that this was going to be solved was for m to work this problem just like evey tech problem that I have.
So I slept on the dilemma and awoke at around 4am with 'a cunning plan' as well as decisions on what to cook for dinner - and the good news is that both seem to have worked! I remembered that my modem is also a router but since I use my Linksys as the main one I could activate the 2.4ghz network just for Ring and get it connected to that. Since it communicates over the internet I would still be able to access the functionalities on my app or the website despite it being on a 'network' of its own. So thats what I did, activated and then followed the instructions all over again and Bingo! saw and connected to the network with absolutely no problems. The rest of the setup was super straight forward and then the added addition of the chime meant it was all functioning before breakfast!
I want to congratulate my lovely DHL Driver for being the first to try it out!
I have now moved my Nest Cam to the Living Room as I feel that Ring is going to be more than enough coverage for the front door and drive area since it has superb motion sensors that will kick in even if the doorbell hasn't been pressed and this way both my front and back doors are now covered!
So now I can actually review it a little better. No doubt it is bulky for a doorbell but remains the width of a standard UPVC doorframe. I did however need to mount it on the wall by the door since my doorframe sits back from the wall and restricted the view as a result - so this is a consideration. Battery apparently lasts between 6-12 months between charge and I will monitor this. Also there is the ongoing subscription to consider to store the video footage though you get a 30-day trial to see if you need it.